Email Marketing & Sequences

Welcome sequences, seasonal campaigns, post-stay email flows and newsletter copy for travel and hospitality brands that need their inbox presence to match their on-property experience.

About this service

Email is where the relationship with a past guest continues. It is also where the relationship with a prospective guest is built before they make a booking decision. Most hospitality email lists are massively underleveraged - an asset that sits dormant between promotional blasts that do not convert.

We write email copy that treats the subscriber as someone worth keeping. The welcome sequence that makes a new subscriber feel like they made the right choice. The seasonal newsletter that feels genuinely worth reading rather than delete-worthy. The post-stay sequence that turns a one-time guest into a returning one.

For hotels, we produce the full email funnel: enquiry follow-up, booking confirmation, pre-arrival, in-stay, post-stay, and re-engagement sequences. Each sequence is in Italian and English. For tour operators and food brands, we focus on the newsletter, the campaign sequences, and the abandoned-enquiry follow-up flows that most operators never set up.

What is included